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  • Writer's pictureBen Major

A Week in the Life of a Bid Consultant – Interviewing SMEs

One of the things that sets us apart from our competitors is how collaboratively we work with clients. This is exemplified by the support we have given to a transport services provider on a recent bid for a courier service framework.

Normally we would act as a “critical friend” and review answers produced by subject matter experts (SMEs) to help strengthen their responses during an iterative process. However, with limited capacity in the client’s team and pressing timescales, we offered to use their bid library content to develop the first drafts for them.

As we were developing the 16 responses, we identified weaknesses and deficiencies that needed new content, or commitments that required SME sign-off. Given it was a new service, there were many areas that needed significant additional work.

Liaising with our main point of contact, we identified and arranged interviews with the relevant SMEs over the course of the next week.

Because of the way we structure our bid responses around the question and evaluation criteria, it was easier to identify talking points and base our interviews around them. This way, we were able to systematically go through the questions and the SMEs could address each point in turn.

This proved to be a more time-efficient method for the client’s SMEs and also enabled us to turn around second drafts quickly.

Our robust but flexible process can be tailored to individual customer’s requirements so they receive the benefits of our best practice bid management approach, whether we take the lead writing or reviewing.

If you’d like to know more about how Impart could support you, please email Ben at or call for a no-obligation chat on 03333 448789.

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