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Business Development – Repeat Customers

As a consultancy and training organisation, we work with many different customers in both the private and public sectors. One factor of our success is the strong relationships we develop with our clients, and this is due in part to the importance we place on customer service.


We continue to work with the vast majority of our customers on an ongoing basis, not only because of the significant financial return we deliver, which is derived through greater business success, but also because of our:


  • High quality service

  • Work ethic

  • Cultural compatibility (can quickly embed into teams)

  • Ability to understand their services


Director Richard explains, “As part of a virtual bid team, we have to develop a deep understanding of a client’s business and form a close relationship with them to ensure we can help them successfully navigate the tendering process.”


If you’d like to know how Impart could support you, please email Richard Tobias at richard.tobias@impart.co.uk or call for a no-obligation chat on 03333 448789.

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